Posts Tagged e-learn
The Art of Planning a Membership Drive
By Marie Schoenfeldt, PLS, CLA Whether planning a wedding or an organization event, you need a plan, a schedule, a list—something to use as a guide. Planning consists of setting goals. However, do not plan out of your reach so that expectations are impossible to attain right from the start. Goals should be realistic and [...]
Law Firm Marketing
By Melissa Kandel, CP Commercials, billboards, radio spots, and signs on the sides of buses are just a few of the many ways today’s law firms choose to market their services. However, not all firms can afford the tens of thousands of dollars some of these forms of advertisement can cost. Many of those same [...]
Attributes of Excellent Client Services
By Fran McClean, PLS When you think of client service, what comes to mind? Think about it. Client service is all about how we treat our clients. Take a moment to think about your day. Are you providing excellent or proper client service (both internally and externally)? If you are not sure how you can [...]
How to Be Irreplaceable in a Tough Economy
By Ruth M. Schaub, PP, PLS I began my first law office job 25 years ago as a receptionist for a small firm. Along the road I learned the value of becoming the type of employee no boss wants to be without. Read my suggestions and find a way to make them apply to you [...]
Tips For Working WIth the Deaf or Hearing Impaired
By Allison Streepey, B.A., CRS, PLS Thirty-six million people, approximately 17%, in the United States are suffering from hearing loss. It is expected that this population will increase rapidly because more people are developing high-frequency hearing loss due to exposure to loud noise, new unexplained deafness, trauma, and disease, along with hearing loss due to [...]
Teamwork and the Changing Role of Legal Secretaries
By Fran McClean, PLS WHAT IS TEAMWORK? Teamwork is the ability to work together towards a common vision—it is less “me” and more “we.” Teamwork improves efficiencies and manages workflows. It also builds camaraderie which makes a cohesive unit. Teamwork affords an opportunity to meet and work with new lawyers, paralegals, and other staff. You [...]
Statutes of Limitations
By Marie Schoenfeldt, PLS, CLA Most areas of the common law legal system have a statute limiting the time for prosecution or acting on a cause of action. One of the reasons for this limitation is that with the passage of time, one tends to forget that the possibility for a cause of action is [...]
Are You a Mentor?
By Marie Schoenfeldt, PLS, CLA, Garland County Legal Support Professionals Mentor—a word meaning a wise and trusted counselor, one who acts as a guide or model for a less experienced person. Mentoring has been around for thousands of years. The word “mentor” is derived from the oldest of languages, from both the Sanskrit work “mantar,” [...]
We the People… A Summary of the United States Constitution, the Supreme Law of the Land
By Lisa Tanner, PP, PLS, Springfield Area LSP The first and foremost law of the land of the United States is the U.S. Constitution. Considered the supreme law of the land, its tenets formed some 200 years ago still stand, though often challenged by time and opinion. Surely, the Constitution is among those laws for [...]
More Than A Comma; Less Than a Colon
By Kathy Johnston, CPS, PLS, CLA So what is with the semicolon? It is obviously much more than a comma, less than a colon. It is an extremely important punctuation mark, yet it does not have its “own” name: semicolon. Sounds kind of like a hybrid, doesn’t it? We have the resource manuals, but sometimes [...]
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