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The official blog of the NALS docket, used as a timely resource for sharing content from our email newsletter. This includes Grammar Nuggets, Career Corner, NALS news, NALS Foundation, chapter and members spotlights, and more!

 

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Member Spotlight: Tara Jean Brown, PP, PLS

Posted By Allison Streepey, B.A., CRS, PLS, Tuesday, October 17, 2017

Tara Jean Brown, PP, PLS, of Greenville, South Carolina, has been a very active and dedicated member of NALS since 2004.  Her local chapter is the Legal Staff Professionals of Greenville (LSPG).  She has served in every office on the local and state level and she has in some offices many times.  It was by attending one of LSPG’s great membership opportunities that Tara decided to join NALS.  LSPG engages members through fundraising drives such as fashion shows, chocolate soirees, family bowling socials, family picnics, dinner and a play, and other social events. 

 

In her local chapter, Tara has served as a member and Chair of the Probate Court Committee and Chair of Community Projects and of the Financial Review Committee. Currently, Tara is the Chairperson for the Annual Greenville County Probate Court’s continuing legal education.  She says there are about 100 attorneys and paralegals who attend these events.  This is work that Tara loves because of the benefits of learning more about the areas of law that her law office practices.

 

On the state level, Tara served the Legal Staff Professionals of South Carolina (LSPSC) as Director of Membership and of Certification, Chair of Community Projects, Co-Chair of the Finance Committee, and as a member of the Financial Review Committee. Luckily for NALS, Tara has served as a member and Chair of the NALS Industry Certification Task Force Committee and recently as the Norfolk 2017 Conference Chair.  

 

Her favorite activities in NALS are the Tulsa and National Conferences because of “making so many friends all around the country. Everyone is always so friendly—it’s a family.  Tulsa is always so energizing and gets the motor running for the next year.”

 

Tara has dedicated her time to helping other members have continuing legal education and enjoys working behind the scenes on huge projects. The latest project has her as Chair in preparing the NALS National Conference in Norfolk.  She feels it is so important to have members join in conference planning projects because of all that it takes to "get a huge conference to completion—coordination with the NALS staff, speakers, and members.”  This is an example of “You will get out of NALS what you put into it.”  Tara recommends that we all “Get involved! Don’t sit on the sideline.  Invest in yourself and your career.  This is how you do it.”

 

All this activity shows that Tara has accomplished many goals that she set out to do since joining NALS for “the professional growth and to network with others within the legal community.”  Tara believes that NALS has assisted her in her legal career by “Keeping me sharp with what’s going on in the legal field.  Learning about updates on procedures, technology and the networking can’t be replaced.  It also makes me strive to do better as I watch others within the Association achieve their goals and certifications.  I also love to hear about other types of law that our office does not do and knowing who to call if I need something in other areas of law.” 

 

The pursuit of knowledge is Tara’s ultimate goal.  “So many NALS members are my role models.  I am always in awe as to how passionate the members are.  I watch people like Tara Hughes, Kathy Sieckman, Carl Morrison, just to name a few, and I am amazed at how knowledgeable and involved they are.  How do they have time to achieve so many certifications?”

 

Tara has worked in the legal field for 24 years with the Greene Law Firm, PA, where she currently serves as a Paralegal and Office Manager.  She loves her job and the chance to help people. “It is important to walk with the individual you are helping. Helping the client work through a very stressful time is rewarding and so is the sense of closure for the client when the case is finished.”

 

The highlight of Tara’s legal career was “getting my NALS PLS and PP Certifications along with becoming a South Carolina Certified Paralegal.” (South Carolina is one of the states that has recognized paralegals as a profession through voluntary certification through the State.  NALS has been following the emergence of professional paralegals as a new career option for a few years through webinars and articles in the @LAW magazine.)

 

Besides her legal life, Tara has a full life with her family, community, and church.  She enjoyed watching her children grow up playing sports, and loves traveling with her husband and spending time at the beach or in the mountains with her friends. She has been very involved within her church, Saint Andrews Presbyterian, as a member of the Fellowship and Finance Committees, an Elder of the church, and in the choir. Tara is also a Treasurer for the Wade Hampton High School Football Booster Club as well as a member of the Greenville County School District Booster / PTA Club Advisory Board.  In the midst of all this activity, Tara enjoys scrapbooking with friends, just hanging out or traveling, and reading Lisa Scottoline legal thriller books.

 

When asked what she has gained from her membership in NALS, Tara says, “So much.  It has given me purpose, pride, friendship, professionalism, and family. The most valued gift from NALS is the friendship with the others in the legal community all over the country.  Some of my closest friends are NALS members.  Also, the leadership skills I have developed are due to NALS.  Before being a member of NALS, I would never have thought about being a president or a treasurer or any other office within an association.”

 

Tara found a NALS mentor through Elaine Sumeral, who has “been a driving force in my NALS career.  She is a constant voice of reason.” She also sees her state association members as “all mentors to me.  They have always been there, they push, they pull, they hug, they support each other and me, both professionally and personally. All the accomplishments in my professional life are from having a supportive home chapter. We really work as a team to accomplish what is best for the Association.”

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Ask Eula Mae: Want to Work Fast

Posted By NALS Editorial + Marketing Board, Tuesday, October 17, 2017

Ask Eula Mae: Fast WorkingDear Eula Mae:

 

I’ve been in the legal employment force for a few years now. My previous position as a data processor/typist was all about production and speed and it is a little different now that I’m a legal assistant.  I want so much to do my job fast but I’m having to go back and correct little things almost daily. I get frustrated by handling the same documents over and over. This really slows down the process and I’m sure my boss is not happy about having to look at these documents over and over too. I don’t want him to think he made a mistake in hiring me for this job. I want to do well as a legal secretary and need advice on this.

 

Want to be Speedy


Dear Speedy:

 

It seems like everything in the world today is all about speed; however, in a legal office, it is more important for the work to be exactly correct. The rhythm of the legal assistant’s job is different from a production position like a typist.  The legal assistant is required to take exceptional care in handling clients’ information.  This means a lot of reading and proofreading which takes time.  The work needs to be perfect before it leaves the office. 

 

My best advice to you is to be sure you have the appropriate resources (grammar books and websites marked) and skills (which can be developed) in order for you to do the best job that you can.  At the desk, a legal assistant’s job is about dependability and accuracy.  After you type some documents, take a moment to occupy your mind a different way—take a short walk around the office, go get a cup of coffee, do some copying or filing—anything that is different than what you just typed.  Then come back to the document and read it backwards from the end of the document to the top.  There is something about how the brain works when doing this that will help you spot any mistakes.  But before you turn the work in to the boss for signature, try reading it out loud (silently of course) one more time to look for any other corrections needed.

 

You can learn to slow down in the office with the goal of having the best outcome possible in your work.  It will take you a little effort to do this, but you will be very happy with the results and your boss will notice the improvement too. 

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Grammar Nuggets: Dates and Commas

Posted By Kathy Sieckman, PP, PLS-SC, ACP, Tuesday, October 17, 2017

Grammar Nuggets: Dates and CommasDates seem to be confusing for people. When you use a complete date (month, day, and year), you should use a comma before AND after the year.

  • On November 11, 2013, the Veterans’ Day parade will start at 10 a.m., but I will be at work.
  • Please send me your time entries for November 1 to December 31, 2012, so I can prepare the fee application.

Of course, there are exceptions. For instance, if other punctuation is necessary after the year, you would omit the comma immediately after the year.

  • On November 11, 2013 (the federal Veterans’ Day holiday), I will miss the parade because I am working.

Also, if the date is in the day, month, year style (13 November 2013), there are no commas unless the sentence requires a comma for another reason.

 

Where a comma after the year might lead to some confusion, use a semicolon.

  • Our office will be closed on November 22, 23, and 24, 2017; December 22, 25, and 26, 2017; and January 1, 2, and 3, 2018.

Note that my office will NOT be closed on all of those days. Unfortunately, it is for illustrative purposes only and I will be hard at work on most of those days.


Where you are using just the month and year, there are no commas unless the sentence needs it for another reason.

  • The March 2017 totals show a rise in sales.
  •  We spent most of August 2017, the wettest August on record, trying to keep the water from coming into the house. [Here the commas set off a descriptive expression.]

Don't be afraid of commas with dates, just learn to use them correctly.

 


Kathy Sieckman, PP, PLS-SC, ACP, has been a member of NALS for over 30 years, is the Immediate Past President of NALS of Phoenix, and is the Chair of the NALS Editorial + Marketing Board. Kathy is currently the Administrator-Arizona for Sacks, Ricketts & Case in Phoenix, Arizona. Kathy earned her Associate of Applied Science degree in Legal Assisting with distinction from Phoenix College. In her spare time, when she is not spending time with her husband, two kids, and seven grandchildren or celebrating something with friends, Kathy writes a blog on proofreading tips at ProofThatBlog.com and a blog on life advice gained in growing older at 60istheNew60Blog.com.

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Social Media – Communication for the Future

Posted By Lydia Goodner and Paula Steffey, PP, CLP-SC, CWCP, Tuesday, October 17, 2017

Social Media ArticleLocal chapters and state associations are faced with the need for increased community awareness.  NALS of Greater Kalamazoo’s President, Cathy A. Zackery, CLP, recently contacted Lydia Goodner at the NALS Resource Center expressing an interest in creating a social media chair for NALS of Michigan.   Their idea was not only to increase community awareness, but also to share and discuss content on LinkedIn, Twitter, Facebook, and a blog of articles. 

Members are encouraged to follow the social media content from their local chapters and state associations as well as chapters in other states.  Having a secondary membership is also a great way to find out what other chapters are doing and to get ideas that could be implemented in your own chapter.    Social media is a fantastic initiative that benefits NALS and legal professionals everywhere. 

The questions posed by NALS of Michigan were: 

  • Are you (Lydia) the only person managing the social media accounts or do you have a team?
  • Did you set up a special email address for those accounts?
  • How much time do you spend weekly managing the Twitter and Facebook accounts?
  • How often do you try to post something? Daily? Weekly?
  • How do you manage the “negative responses”? Do you just delete and block the user?


Before these questions can be answered, the chapter or state association needs to put some thought into their social media platform.   NALS members are volunteers, and many volunteers are strapped for time.  When it comes to  managing social media, you want to get the most bang out of the time spent.   The initial recommendation is to focus on a Facebook group and/or page and Instagram.   Twitter is a bit of a time-waster where much of your content will not produce a "return."   Facebook and Instagram will give you a better return on time invested. 

Once you have decided on your social media platform, the question of Administrators needs to be addressed.  At the NALS Resource Center, Lydia is the only person managing the social media accounts on a full-time basis.  However, she does have the Executive Director as an Administrator on the Facebook page and group. The Administrator placement is just as a back-up in case she is out sick or cannot fully answer a question, in which case the Administrator can step in and answer any potential questions.  Lydia uses her work email address for the accounts and setups.  If your chapter has a designated email address or something that is shared, then use that email address.  Just make sure you have the right access to the email for account confirmation.   It is not recommended to use a personal or work email address for these account setups.  If the accounts are compromised or deleted, then anyone who comes behind you can still access the account.   

The next step is probably the most important–deciding on a communication plan and setting goals.   A suggestion is to plan three months at a time so that you can still be flexible with communications, but still have goals.  

For example, NALS now has an Instagram account.  The sole focus and communication is on celebrating life moments among legal professionals everywhere.  Every morning Lydia spends about 30 minutes rummaging through hashtags like: #paralegal; #paralegallife; #legalpros; #NALSPALS; and #NALSorg to share other people’s posts to the NALS feed, congratulating them, and wishing them success.  She also uses an iPhone app called ‘Repost’ to do this. It is a great way to start conversations online with individuals who might not know your chapter exists. Check out the NALS Instagram account at: https://www.instagram.com/nalsorg/ 

Doing this for your chapter could be just as easy.  All you would need to do is search hashtags like #[yourcityname]; and #[yourstatename]. This is a good way to promote chapter awareness which can lead to potential partnerships, sponsorships, and community engagement.  

In maintaining the Facebook page, Lydia spends about 3-4 hours per week gathering information and creating graphic posts for three weeks.  She makes sure all of the NALS national events are placed on the page, first and foremost, so that she can share a reminder in the future without having to rewrite the information.  Posts are typically shared with links from the NALS website or images that she finds.  You can also share content directly from the NALS (national) page to support your chapter efforts. Here is an example:
 https://www.facebook.com/CobbCountyLegalProfessionalsAssociation/

A Facebook group is a FANTASTIC tool.  Typically any members you add will create their own conversation at their own pace, PLUS what they post can give you some content ideas.  Your main priority is to moderate the conversation. If you would like, you can see a ‘Pinned Post’ in the NALS Group here:  https://www.facebook.com/groups/associationforlegalpros . Feel free to copy the relevant bits for your own group. 

Facebook also launched a way to ask questions to those who want to join the group. This means you can ask where the person works, if they are a member, and if they are interested in being a member. These questions could give you leads and insight on those who join your group.

The main key to a successful social media campaign is consistency.  If members and non-members expect you to post once per week, be sure you do it at least once per week.  Lydia currently reposts about three images to Instagram every weekday morning.  She also posts in the NALS Facebook page about one time per week. She rarely posts in the Facebook group, but does moderate and monitor the discussions. 

Negativity is unavoidable.  Never just ignore and/or delete a negative post.  That can typically come back to bite you.  Ultimately, stay calm and be polite. Professionalism is key; remember you are representing your chapter and what that means to the profession and to you. 

If someone posts a negative review or comment, there are three things that can be done.  Thank them for their opinion (Try not to be formal. Just a short comment saying “thanks for reaching out to us” should be fine.), apologize for the inconvenience (“sorry to hear that you’re having problems with our product / you didn’t like our services”), and encourage them to send you a private message to discuss further solutions. If the consistent negative posting continues, you could then go through measures to remove and block, but only if necessary. 

As a national association, the health of state and local chapters is important so anything the NALS Resource Center can do to encourage community will be welcomed.

Has your chapter or state association found any helpful tools for social media?  Comment below! 

 

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Peggy Bennett: Where Is She Now?

Posted By Allison Streepey, B.A., CRS, PLS , Monday, July 24, 2017
Updated: Monday, July 24, 2017

The oldest living retired NALS legal secretary, Peggy Bennett, soon to be 98, is still physically and mentally active and busy traveling to receive more and bigger awards.  There was an article in April 2013 in the NALS docket when Peggy was only 95. Remember, she competed in the Senior Olympics (and still does) and performed regularly with the TNT Tappers dance troupe (and still does).  Peggy reads five newspapers a day, volunteers daily and tirelessly, and still has time for visiting family, playing bingo, cooking for friends, and going to the movies.  Amazing!

Peggy was raised in Brooklyn, New York, and is the last surviving member of her family of 16 siblings.  In 1946 she moved to Newburgh, New York, to raise her family.  She worked as a legal secretary and was a member of NALS for 38 years before retiring.  Life has been full all the way.

When Peggy was a member of the National Association of Legal Secretaries, now NALS…the association for legal professionals, she served as president of her local chapter—among other offices—but the national NALS conferences were the highlight of her professional life.  Peggy traveled to every state possible (and to Mexico) for the NALS educational conferences.  NALS had members from Alaska, Hawaii, and Canada.  During that time, she met Eula Mae Jett, the founder of NALS, at a NALS educational conference in Florida. “What a nice gal from California!” Among the original networkers, Peggy had NALS pals from all 50 states, and this was before social media.  Thank you, Eula Mae. 

Being so active is the secret to Peggy’s happy, long life.  This includes meeting new friends and public service.  Sharp as a tack, Peggy worked until she was 72 and has volunteered ever since.  She still walks to work to volunteer at the Newburgh Police Station in the records department.  She thinks of the cops as “my kids” and the policemen think of her as “mom.”  She has known some of them for 35 years.  

Peggy enrolled as a RSVP volunteer in Orange County in 1993 and has volunteered in 14 different areas, such as the Orange County Senior Advisory Council to Disaster Preparedness, delivering meals to the homebound, assisting with tax returns, providing entertainment and physical activities for seniors, among many more opportunities.  So far, Peggy has logged over 6,530 total volunteer hours!

Where is Peggy now?  She has been traveling the state to be recognized for her volunteer work.   On May 9, 2017, Peggy attended the New York State Office for the Aging 2017 Older New Yorkers’ Day celebration in the Hart Lounge @ The Egg in the Empire State Plaza in Albany, New York.  She was recognized by Greg Olsen, Director of the New York Office for the Aging, where he thanked Peggy for “donating [her] time, experience, and expertise to improving the lives of others.”

On May 15, 2017, Peggy received the Orange County Outstanding Contribution by a Senior Award presented at a spring luncheon in Middletown, New York.  Sherry Zambrzycki, an RSVP Coordinator for the Orange County Office for the Aging, describes Peggy as “dedicated, hard-working, intelligent, compassionate, athletic, energetic, reliable, warm, and friendly.  [These] are just some of the words that apply to this wonderful woman.  Peggy is a treasured resource here in Orange County.  She is a cheerful inspiration and a great example for us to know what is possible in life and to give all we can to help others.”  

Also on May 15, 2017, New York state senator William Larkin, Jr. wrote a letter of congratulations to Peggy enclosing a certificate of appreciation and a State of New York Legislative Resolution honoring her for special recognition by the New York State Office for the Aging, and said, “Thank you for enriching our community all these years.” The Resolution is a beautifully written document and the highest honor.  It describes Peggy’s personal and professional life briefly and focuses on her volunteer work for the aging community.  This Resolution describes her well by stating, “Whereas, Throughout the entire period of her community service, a period of constructive involvement, Peggy Bennett has stood constantly in dignity, good grace, and humor . . .  Rare indeed is the impressive dedication shown by an individual for the benefit of others which Peggy Bennett has displayed throughout her life.”  

On June 1, 2017, Peggy received a Proclamation from the Orange County legislature in recognition of her achievements and good works, “so that all citizens of Orange County may be mindful of her efforts and example, and accord to Peggy Bennett all due esteem, respect, appreciation, and honor.”  

Thank you, Peggy Bennett, for showing us all how great life can be for legal professionals after retirement, enjoying volunteerism, and being dedicated in service to others.  



Allison Streepey, B.A., CRS, PLS, is the Business Administrator for the University of Arkansas for Medical Sciences (UAMS) Office of Educational Development. She has over 15 years’ experience in pre- and post-award research grants administration and in serving as the Senior Grants Administrator for the UAMS Office of Research and Sponsored Programs. She also served as an IRB Administrator in the Institutional Review Board office for the protection of human subjects in research. Her current legal experience involves federal and state grants and contracts, employment law, and federal research grants administration. Allison is thrilled to be a member of the NALS Editorial Board and enjoys reading all the articles and writing.

 

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