List Certifications/Awards:
2005 NALS Award of Excellence Winner
Certified PP in 2003; Recertified 2008
Certified PLS in 1995; Recertified 2000 and 2005
NALS CLE Award 2001, 2002, 2004, 2007
NALS of Pennsylvania 2002 Award of Excellence
NALS of Pennsylvania CLE Award 2003, 2004
NJ Certificate Teacher
Part-Time Adult Evening Voc-Tech Occupations Legal Assisting.
List past and present offices and chairmanships
held (including dates if known) in the following categories:
- National:
@Law Committee Member - 1998-99
Membership Committee Member - 1999-00
Student Membership Brochure Task Force Leader - 1999-00
Accreditation Task Force Leader - 2002-03
Membership Committee Chair (Two Consecutive Terms) - 2000-02
Education Products Subcommittee Chair (Two Consecutive Terms) - 2002-04
Education Committee Chair (Two Consecutive Terms) - 2004-06
NALS Education Director (Two
Consecutive Terms) - 2006-08
NALS Secretary/Treasurer - 2008-09
- State:
Features Editor - 1997-98
State Publication Editor -1998-2000, 2001-02,
and 2005-8
Corresponding Secretary - 2000-03
President - 2003-04
- Local:
PLS Study Group Chair - 1996-97
and 2004-05
PLS Study Group Co-Chair - 1997 - 99
NEI Co-Chair - 1999-02
Vendor Member Chair - 2000-03
Speakers Bureau Co-Chair - 2000-2009
Website Co-Chair - 2000-03
Recording Secretary (Two Consecutive Terms) - 1995-96 and 1996-97
First Vice President/Membership Chair (Two Consecutive Terms) - 1997-98 and 1998-99
President (Two Consecutive
Terms) - 1999-00 and 2000-01
In 75 words or less, how would you answer
a potential member’s question if they asked “with cost of gas
being so unbearably high, and the economy struggling, how should
I present to my employer the possibility of paying my dues
in NALS?”
To remain on the cutting edge of industry trends, professional
people belong to professional associations. NALS provides
the education and professional development to nurture professionalism
in legal support staff.
Employers who invest in staff are rewarded with loyalty. Since
training new staff is cost prohibitive, payment of dues is
a cost-effective investment. Membership in NALS will
result in professional staff able to ethically run an attorney’s
practice, allowing an attorney to focus on practicing law.
The benefits of your membership in NALS is ever-changing. What
drew you to join NALS is not always the reason that you renew
your membership. We continue to stress networking as one
of those intangible benefits of NALS. In 350 words or less,
describe how your membership in NALS has changed throughout your
years of membership. Why is your membership important to you,
including how networking is linked to membership recruitment
and retention.
I was not a member when I sat for the PLS exam, but joined
shortly thereafter because of the professionalism exhibited
by the exam administrator. I immediately knew that
I wanted to emulate that professionalism, that quiet confidence
that is exhibited in NALS leaders at all levels. Then,
as I sought continuing legal education, relationships with
other chapter and state members were formed. Soon meeting
attendance was important not only for education and recertification,
but also for networking with my colleagues. I believe
that it is in the forming of these relationships that members
feel a sense of belonging which translates into member retention.
Through networking with NALS members, we have the ability
to quickly set up depositions, locate process servers anywhere
in the nation, connect to members when relocating or moving
into different practice areas, or help members in times of
disasters. No price tag can be placed upon the networking
opportunities available through NALS membership - a prime
reason for joining and remaining with NALS.
Advancements in technology have made it possible to link
members through the NALS Community, Inside NALS, Facebook,
and LinkedIn, propelling NALS into the future as members
network day or night. It is through technology that
NALS will entice Generation Y to value membership in NALS.
Because of my membership in NALS, I have been in the company
of some of the most impressive professional individuals I
have encountered in my career who provide me with perspective
about my professional career and leadership in NALS. In
addition, NALS’ education, training, and networking have
enabled me to be considered, by my supervisor, as a knowledgeable
resource on emerging trends in the profession, as well as
being respected by my attorneys and within my firm.
NALS provides many opportunities for its members. Individuals
join NALS for many reasons, certification, education, and training,
but networking is an incentive for members to forever remain
part of NALS.
Other Achievements
Membership Incentive Program, winner of the Jett Founders
Award (1998); co-chair of Vendor Member Program, winner
of a Jett Keystone Award (2003); organized, revised, and
formatted the first ALS Mock Exam; co-presenter Membership & Marketing
session Tulsa 2000; co-presenter Membership Chair Leadership
Session Tulsa 2001; Round Table presenter “How to Moderate
in the Online Learning Center,” Tulsa 2004 and 2005; NALS
University presenter “Leading Effective Meetings” Tulsa
2007; Online Study Group Moderator 2002-03 and 2003-04;
advisory council member School-to-Career program, Philadelphia
School District 1998-2001; Philadelphia Reads member 1998-99
and 2002-03 tutoring first-graders to improve reading skills;
authored numerous NALS articles and Study Unit One The
Legal Secretary for ICS Learning Systems Distance Learning
Course; winner of the 2005 NALS Award of Excellence; 2006-07
St. Joseph’s University Advisory Board Member for the Legal
Administrative Assistant training program; presenter “Business
Etiquette” Philadelphia Bridges Program training area teenagers
for law office careers July 2007 and August 2008; presenter
“Business Etiquette” Region 2 12th Annual Meeting, July
19, 2008.
Endorsements
“The ear of the leader must ring with the voices of the
people (members).” -- This famous quote was spoken
by Woodrow Wilson and clearly states my sentiments of Patricia
Infanti, Certified PP, PLS – 2009-2010 Candidate for NALS
President-Elect. Patti will be a NALS President by
the members, for the members and through the members. She
is visionary, insightful, and hard-working, just to name
a small few of her endearing qualities. It is truly
my pleasure to endorse Patricia Infanti, Certified PP, PLS
for the position of the 2009-2010 NALS President-Elect.
Mary
E. Burns, Certified PP, PLS, NALS 2004-5 Past President
I am very pleased and proud to recommend Patti Infanti, PP,
PLS, for the office of NALS President-Elect. I have known Patti for a number of years and seen
her in action at regional and national conferences and have been very impressed
by her organization, professionalism, and personal integrity. I believe
Patti is the type of NALS member we want to represent us at the highest levels
of the association.
Jill J. Hale, PP, PLS, CLA, NALS 2001-2 President
I wholeheartedly endorse Patti Infanti, PP, PLS, for NALS
president-elect. If
you look in the dictionary under "hard worker" you won't a definition
- you'll find Patti's picture. Patti is diligent, dedicated and trustworthy. Her
organization and execution make her a truly great leader. Patti is friendly and
caring and will be a member's president. She is truly passionate about
seeing our members maximize their potential to meet their personal and professional
goals through networking, education and certification. No matter what Patti
does, she goes far beyond what is expected of her. She will serve this
association well, and I am excited about the future of NALS with Patti Infanti,
PP, PLS as our 40th NALS president!
Cathy Hankins, PP, PLS, NALS 2006-7
President
Patti Infanti is an exceptional NALS member and is very qualified
to serve as the next NALS President-Elect. She maximizes
her potential as a legal professional and she makes a difference! She adheres to the NALS mission by sharing
her knowledge so that NALS members can enhance their competencies and contributions
to the legal profession. Patti’s leadership service at the local, state,
and national levels has given her the strategic tools she needs to serve as the
President-Elect and her continued service on the NALS Board is vital to fulfilling
NALS’ vision of “being the trendsetter for providing information and education
through its worldwide partnership with all related professional associations.” Patti
knows what core competencies are required of the legal professional and she strategically
reviews NALS programs to develop new and enhance continuing programs for the
legal professional. Patti has stated that “Networking with NALS colleagues
from around the country is priceless!” Patti’s leadership abilities are
“priceless” to NALS. I completely support Patti as the next NALS President-Elect,
she is ready and so is NALS.
September D. Holmblad, PP, PLS, NALS Past
President.
Patti Infanti has always been the professional that we look
for in our NALS officers. From
the first time I met her at a Region 2 meeting and attended a CLE that she presented,
I have never seen her in any other light than that of a professional -- from
her attire, to the way she carries herself, to her speech and mannerisms. And
in speaking with fellow members, her attitude is that of colleague to colleague. In
my opinion, she is what NALS members are looking for in their officers and I
believe she will do an excellent job, and of course, a very professional one!
Cindy
Lane Hughes, PP, PLS, Region 2 Director, 07-08
When I first met Patti Infanti, I knew she was destined for great
things. She is very perceptive, very dedicated, very detail
oriented, and, at this point in time, she is very, very much
the right person to be the next NALS President Elect and then
move into the presidency. She has worked hard toward this
goal, and has not taken any shortcuts, but rather has served
in many positions and given 110 percent in each and every one. Patti
has a clear head on her shoulders, her feet are firmly planted
on the ground, and she will give, at the very least, that 110
percent to her next position. I whole heartedly support
Patti Infanti, PP, PLS, for the office of President Elect of
NALS.
Susan S. Turner, PLS, NALS 2003-2004 President |
