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August 2005

Need, Desire, Opportunity
By JoAnn Wenmoth, PLS


Some of us are very happy with our jobs, and plan to remain working where we are forever. Some of us are very unhappy, and are looking for new positions. Some of us have become “stagnant” in our positions, and probably haven’t thought, one way or another, about the possibility of changing jobs.

The need to change jobs comes if we are (“ugh”) laid off or terminated. “Need” may be generated by firm mergers, firm layoffs, firm closures, or a number of bad performance reviews. A desire to change jobs arises when we are dissatisfied with our current positions or think there are “greener pastures.” Desire is predicated upon a dislike of one or more attorneys with whom we work, a dislike our coworkers, a dislike firm policies, or a dislike our firms’ benefits. “Opportunity” could knock on our doors at any time. No matter how happy we are in our current positions, an opportunity to work in a firm that provides the promise of more responsibility, a more pleasant working environment, greater benefits, and more money could arise at any time.

Are we prepared for Need, Desire, Opportunity? Probably not – especially if we are extremely satisfied with our current positions, or are happy to let things keep moving along, just as they always have done. However, it is imperative that we always be prepared for any of these circumstances.

We need to acknowledge the fact that the “law firm business” has evolved into a tough one. Reality: Over the last few years, law firms (small, medium-sized, and large) have had to dissolve, some have merged, and some have had huge lay offs. Law firms want the “best of the best” when it comes to their attorneys and staff. Years ago, one bad performance review may have warranted a “talking to,” but, today, one bad review could mean someone being out the door – even if the review may have been misleading or totally false. Since law firms are looking for the best of the best, we need to keep our resumes current; we should be able to provide a list of cases we have worked on for the last one or two years, so as to avoid potential conflicts of interest at a new firm; and, we need to make a concentrated effort to continually learn. Learning includes enhancing our knowledge of office skills; people skills; court procedures; court rules; new laws, statutes, and ordinances; law firm trends; legal trends; and technology.

Resumes. We never know when Need, Desire, or Opportunity may arise. Therefore, we should always keep our resumes current. Resumes should, whenever possible, be limited to one page. A basic resume includes name; address; telephone contact info; e-mail address; job history; education; association memberships; certifications; special skills; and, objectives (what we hope to accomplish based on what skills we can bring to a new firm). Keep resume fonts formal, but distinctive. Capsulize association responsibilities, awards, etc., education seminars attended; and special skills. Use good quality paper on which to print resumes, and always include a short cover letter (which may include some information we would like the interviewer to know, but cannot fit in our resume).

Potential Conflicts. Most firms currently only screen lawyers and paralegals for potential conflicts of interest. However, a slow trend is evolving in which staff is also being screened, especially secretaries/lawyers’ assistants. While a firm we are leaving may help us gather this critical information, it would serve us well if we kept our own updated listed of client/case-name information. However, there is a strong warning to this: we must always remember that we cannot reveal anything confidential. Therefore, we will probably need to have the Conflicts Department or Professional Standards Committee of our soon-to-be former firm look over the list before we submit it to our potential new employer. This is an area that cannot be fully covered here, since it involves a great number of issues, and can only be dealt with by people who deal with conflict and potential conflict issues on a daily basis. The main thing to know is that we may be asked for such a list.

Learning. While we may find it difficult to put together a suitable, professional resume, “Learning” is one of the easiest things for us to accomplish and continue. We need to take the time to read all legal-related publications and do periodic Internet searches for current legal trends and news. We should all be taking the time to search for (and read) proposed changes in laws, statutes, and ordinances; United States and individual state supreme and appellate court decisions; changes in administrative agency laws and procedures; court rules and procedures; law office trends and news; and technology trends, available software, etc. Finally, we need to participate in NALS OnLine Study Groups (almost every Tuesday) and Education Committee online education chats (periodic Wednesdays) – for dates and topics about online and education chats, go to nals.org.

Accept Responsibility: This article would not be complete if we didn’t cover our duty to accept responsibility. The more responsibility we accept, and accomplish correctly, the more valuable we will become to any firm. We can no longer get away with saying, “That’s not my job.” In this day and age, if we only do the minimum of what is expected of us, we will not get ahead – at our current firm or any other. Because of the pressure put on all attorneys to have more and more billable hours, the responsibilities of drafting and researching are falling more heavily on paralegals/legal assistants and secretaries/lawyers’ assistants. If we want to increase our worth to any firm (and, hopefully, our income), we must adjust where need be and accept additional responsibilities. Accepting responsibility is a “learning experience.” Most importantly, it is our responsibility to do whatever we can to free up a lawyer’s time to bill for that which he or she can bill for, rather than having to work even harder and put in more hours to come up with minimum billable hours.

With all the foregoing in mind, we should be ready to make ourselves as invaluable as possible, not only at our current firms, but any firm at which we may want to go out of Need, Desire, or Opportunity.

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