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Leading by Example
by Terry Houston, PP
NALS Education Committee

Virgo:
This is a great day for you to be the leader of a group, so step up and raise your hand when volunteers are asked for. You have a wonderful ability to create a great group dynamic -- your team will not only be effective but also have fun. This is the start of something that could potentially raise your profile and change your life, so don't be shy about picking the cream of the crop to join your team. And don't worry about people with fragile egos feeling left out.

Since I retired a couple of years ago, I’ve found time to read the daily newspaper in the mornings over a second cup of tea. My favorite section is the Daily Horoscope and today’s seemed to be not only gratifying to my ego but particularly applicable to my agenda for the day: preparing this article. Though many of us have volunteered or been elected to serve as leaders in organizations like NALS, to fulfill specific obligations or tasks, all of us are de facto leaders because of our innate sense of responsibility.

One of the best benefits of being a recognized leader is the adulation we receive from the group we’re leading—the applause following a speech, the thank-you letters from peers following a completed project, the sense of accomplishment that fuels our inner selves. But a duty accompanies these benefits, and this duty is fulfilled not just by what we say or write but also by our everyday actions. I think of this duty as “Leading by Example.” Not everyone will listen to every item in our speech nor will they read every word in our handout, but most will observe how we present ourselves and how we interact with the group… our “example.”

Want to have a positive effect on dress standards at work? Think about what your appearance says to others. Your “example” might be to kick it up one notch on casual days, foregoing the jeans and polo shirt for something in crisp linen, still casual but a gentle reminder that you consider yourself part of the professional group and not just another staff member.

Want to foster the spirit of friendship and involved-ness at professional gatherings? Think about how it felt when you were the new person and didn’t know all of the others. Your “example” might be to make a point of introducing yourself to those you don’t know well, and then introducing them to others in the group that you do know already.

Nothing is more intimidating to most people than to find themselves in a group where everyone else seems to know each other. But one of the worst experiences I ever had was when I introduced myself to someone at an association gathering and their response was, “I know. I’ve seen you here before.” I’m not the best at remembering names, and I often resort to the tactic of introducing myself to someone I may have met before but whose name escapes me. Nothing stops a conversation faster than to hear them respond, “I know.” When you meet someone, always tell them your name and perhaps add a detail or two about where you’re from or where you work, just to get the conversation started. They’ll usually follow your example, and you’ll be remembered fondly as a warm and caring leader. And you’ll feel good inside, too, with the satisfaction that comes from “leading by example.”

 

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