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News & Press: NALS News

Pardon Our 'Dust'. NALS is Going Virtual!

Monday, July 2, 2018  
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The NALS Resource Center is in the process of moving entirely virtual. Staff members have been working tirelessly to prepare for this. 

What does this mean for you?
It means that a few of our excellent member service elements will be affected by this transition.


Contacting the NALS Resource Center

Phone and Fax
We are in the process of switching our phone and fax service to an easy-to-use online and mobile system. Our current contact numbers will not be changing, but we are currently 'transitioning' our numbers to this new system. This process will take approximately 7 to 10 business days. In the best case scenario, we will not experience any downtime. However, please be advised there could be. 

Email and SocialLink Messages
The NALS Resource Center staff have been preparing and packing for the big move but the time window is now getting MUCH smaller. As the team is doing last minute packing and logistics, please be aware that for the next three weeks, there will be limited response via email and SocialLink messages. 


Simple Solutions
During this time, we do ask that you fully utilize your NALS SocialLink Member Account (NALS.org/Login). You can ask questions to 'The Feed.' This is located in the top menu once you log in. You can also manage your profile with NALS, including paying for and viewing invoices, registering for events, and editing profile details and information. There are several how-to videos and procedures for managing your account at NALS.org/How_Help

You can also pose questions in this Facebook Group.  I'm sure your fellow #NALSPALS would love to answer and assist as they can! 

Thank you for your patience as we are moving in a positive direction. We hope to have everything back to normal as soon as we can! 

— NALS Board of Directors

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