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The Online Exam Process Explained





Step 1Each exam candidate must register for the exam a choose the particular month they wish to sit for the exam. If selecting the next month, registrations must be completed by the 15th of the current month (Example: if a candidate want to take the exam in February, registration must be completed by January 15). Registrations must be completed and paid in full before candidates will be approved to sit for the exam.


Step 2: If your application is approved by the NALS Certification/Education Manager, you will receive an email with instructions on how to proceed during the first week of the month selected to complete the online exam process (month registered). These instructions will include login information for the online exam portal and detailed instructions on how to access the online exam. This email will also include the number of days you have to sit for the exam. You may sit for the exam at any time in that window, day or night. You must take all parts of the exam once you begin, so be sure you block out enough time!


NOTE: Our Online Proctoring platform will be down for maintenance on the following days. You will not be able to take your exam on these days.

  • October 4, 2020
  • November 15, 2020
  • January 10, 2021

Once you decide when to sit for the online exam, you will need: a reliable internet connection; a quiet room, free of distractions; and a webcam. After you receive the exam confirmation email from NALS, you will receive a link to the online exam portal and your login/password information. After downloading the necessary software, the online proctoring system will require each examinee to show a valid government/school ID, scan their surroundings and take a photo of their face to verify identity.


Step 3: After your identity has been established, you will be able to take our online exam. You will navigate to your specific exam and take it like you normally would.  


Step 4: Your exam session is reviewed and recorded (screen, audio and webcam) by third-party, unbiased certified proctors. Results of the exam reviews are delivered directly to our organization including the screen, audio, and webcam recording. If anything appears suspicious during the exam process, the video will be flagged and reviewed by the National Certifying Board and the National Certification and Education Manager.  


Step 5: You will receive your results (PASS or FAIL only) immediately upon completion. If you pass the exam, you will receive your certificate in the mail. If you fail any parts of the exam, you will be able to retest online. 


Helpful Links

The information provided by the links below are generic instructions for the examinee. NALS specific instructions will be emailed to the candidate upon review and approval of the online exam application.  



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