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How To: Membership Dues Auto Renewal

When a member pays for their membership dues using a credit card or ACH/E-check as the payment option, they will be enrolled into auto-renewal.  After paying their current dues transaction, an invoice for the next scheduled payment will be created. The invoice date will be dated in the future.  The invoice status will be "Open (Awaiting Auto-Bill).” The member will be automatically charged for the scheduled dues payment on the specified date.


The member will not be notified they are enrolled in auto-renewal. There is not an option for the member to opt-in or opt-out of the auto-renewal feature during the initial transaction. The member is automatically enrolled when they pay via credit card or ACH/e-check via the frontend of the site or the admin pays the invoice via credit card on their behalf on the backend of the site.


If the member does not want to participate in the automatic billing, they may choose to pay their dues via check and avoid the auto-bill process altogether, OR after paying their dues via credit card or ACH/e-check, they can delete the "Open (Awaiting Auto-Bill)" invoice that is generated via the member profile or an admin can delete the invoice via the back-end of the site. Instruction on how to delete the invoice are below: 

  • Step 1: Log into your NALS Member Profile
  • Step 2: Navigate to the "Manage Profile" area
  • Step 3: Click "Membership" under the Invoicing, Payments, & History section.
  • Step 4: Click the red x (Cancel Auto-Billingnext to the Open (Awaiting Auto-Bill) transaction.

The Auto-Bill feature of the renewal process will not affect the reminder notice function which allows the member to continue to receive renewal reminder notices 90 days prior to membership expiration and going forward until the member pays their dues. 

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